One of the challenges of having a hybrid workplace is communication. Many of us have swiftly transitioned into new ways of working, balanced our working hours around caring and household needs, and conversing with our colleagues through technology has somehow unwittingly revealed the gaps in our communication.
Also, organizations are growing more multinational- most employees are now more likely to work with colleagues from other countries, which can sometimes result in embarrassing cultural blunders. When it comes to internal communications, working with people from other nations might be difficult. Even if the workplace has an “official language,” there may be miscommunications from time to time.
It’s tough to offer guidance, clarify expectations, or provide performance evaluation to people with whom you cannot communicate effectively due to language barriers.
Without a proper communication channel, it is difficult to understand what others are trying to convey. Communicating with a multilingual workforce has always been very difficult, but with the corporate world growing more digital, is there any way to bring the multilingual workforce together?
Digital communication is vital for any business. Employees can no longer rely on their colleagues if they have any doubts to clarify or wait for an event to get to know their overseas colleagues. Internal communications technology can connect and engage the multilingual workforce to its best. So the question arises now, how can the intranet unite the hybrid workforce together in this digital era?
Internal communication depends on creating relationships built on trust and mutual understanding. Launching cultural awareness training for the entire workforce is the best move to understand cultural diversity and sensitivity. It will enable the hybrid workforce to understand the culture and values of their colleagues. The intranet can play a vital role in providing cultural awareness training to the hybrid workforce. Centralizing the training-related materials and documents in one place will facilitate easy access, saves time, and improve the employee experience.
Language and cultural difficulties may be aggravating at times. They can even lead to disagreements between the parties. In a multilingual workplace, this is unavoidable, but encourage your staff to be as courteous as possible. Put an end to any mockery or jokes regarding someone’s capacity to communicate in another language right away. It can lead to strained working relationships, as well as embarrassment in the work environment. Your surroundings should be as welcoming as possible.
Leveraging your intranet is the best viable way to combat multilingual barriers, especially during the pandemic. The multilingual feature in Mesh is available both for content translation and the entire intranet interface translation in real time, providing an easy and smooth experience for the global employees. Strengthen internal communications and cultivate an inclusive work culture that welcomes employees from all countries and backgrounds.
Since you are here, take a look at Mesh, our next-gen employee experience platform- built on personalization at the core. It offers to deliver a lifetime experience through its features and varied business application integrations.
If you would like to know more about Mesh, please contact our digital workplace consultants for a personalized demo.
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